Operations solutions

for your business needs

 

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NETWORKS

INFRASTRUCTURE - router, hubs,
firewalls, DNS servers, file servers, load
balancing, etc.

TELECOMMUNICATIONS - internal and external communication lines

SECURITY - for users, customers &
prevent/counter attacks from outside sources, secure access, video monitoring

IP SURVEILLANCE AND ACCESS CONTROLS - Selection, replacement, upgrade.

REMOTE ACCESS to the network for users - VPN, two-factor authentication, etc.

IP PHONE SYSTEMS across multiple
locations - management, replacement,
& upgrades

MONITORING - network health, alerting & resolving issues

SERVERS & DEVICES

SERVERS for applications & infrastructure, set up configuration, maintenance,
upgrades, patching, repair, etc.

NETWORK & STORAGE management to
ensure all applications have access to
requirements they need for disk, memory, backup, & archiving

EMAIL & FILE server & folders setup and  support

PC acquisition, configuration, deployment, management, applications installation
& configuration

MOBILE / CELL devices, BYOD
management, provisioning, assigning,
managing, & phone contracts

OPERATIONS & HELP DESK

DATA CENTER - management, floor space, electricity, cooling, battery backups

HELP DESK management - tier 1 to 3
support, escalating, communications &
resolution

COMMUNICATIONS with users during
incidents & maintenance services

BACKUPS & DISASTER RECOVERY -
business/IT recovery plans including backup management:  daily, weekly, monthly, yearly)